Comments on: Defender SN300-4CH-001 User Friendly Web Ready DVR Security System with 4 Indoor/Outdoor Night Vision Surveillance Cameras

By: J. R. Barrett

J. R. Barrett — Fri, 26 Mar 2010 03:33:31 +0000

I replaced my 15 year old VCR based Black and White security system with the Defender SN-300 color Security system with 4 Nightvision cameras for my small retail business. In the past, it was difficult to see a small 9″ quad screen in B/W. Now I have a 19″ color monitor hooked to the Defender DVR and the difference is huge. I really like the ability to switch from quad view to one camera for monitoring and playback then back to quad again. The picture is not HD quality, but is VERY, VERY good and clear. The DVR in highest quality will record 7-10 days of monitoring only. I haven’t tried the low quality setting, but I am sure the DVR would record much, much more with the 500GB drive in the low quality setting! The nightvision cameras are a must and light my office well for recording. That was a huge bonus. The setup is easy and the menus also are easy to use. The networking is a little more of a challenge, but am working through this for watching the store from home. All in all, you can’t beat the system for the money.
Rating: 5 / 5

By: B. Kirby

B. Kirby — Fri, 26 Mar 2010 01:20:01 +0000

I purchased an all-in-one (monitor/DVR) wih four cameras. The installation was a cinch (except for the internet viewing access). About two weeks after having three of the cameras on the roof looking at three sides of the property, two of the cameras began getting condensation inside the lenses. Support told me to send them back or remove the lense covers and wipe the glass. I wiped and they worked fine for a couple of days. I'm in Florida and if high (not that bad) humidity in November is a problem-imagine what will happen in July and August when the rains start. I plan to return them and see if the new ones leak.

I am still working with Defender to see what they are willing to do. The support (telephone) department seems to be handled by one very busy, polite young lady. We'll le tyou know how it turns out. My warranty is ticking.

Good Luck with your search. Rating: 2 / 5

By: James Smith

James Smith — Thu, 25 Mar 2010 22:38:53 +0000

I recently purchased this system directly from the vendor. Overall I feel that their customer service was just awesome. They were very knowledgeable about all systems and help me find the one that fits my needs. When I did purchase this unit, I was missing a power cable and they sent me one in 36 hours. I understand these things happen but they made good on their service.

Very easy system to install. No problems doing so. I am able to view my house from work and find that very comforting. So far I would reccomend this product or any other product from Defender (SVAT). Rating: 4 / 5

By: Gary Ruo

Gary Ruo — Thu, 25 Mar 2010 21:02:48 +0000

I have purchased this unit directly from Defender and it arrived within a week. Installation was a breeze and it was easy to hide the wires as there is only one small wire for each camera going from the cameras connector to the connection on the DVR. I did put the cameras under the sill of my home protecting them from direct rain and snow and so far I have had no issues with them. I did have one camera mount that did not work properly when I received the system so I contacted Defenders customer support and I had a replacement mount in two days. I must say so far I am quite happy with my purchase and also with Defenders customer service.

Having been the victims of theft prior to installing this system, my wife and I feel better knowing that our home is being watched even while we are not there. This time if the theives return I will have video evidence for the police. Night vision works great, even better if you have a little extra ambiant light such as a low wattage porch light to help illuminate the area.
Rating: 4 / 5